FAQs

You can register through the GeoBlue app. Download it from the Apple App Store, Google Play Store or Amazon App Store and then select Register from the home screen.

You can manage your policy via the GeoBlue App. Download it from the Apple App Store, Google Play Store or Amazon App Store or through your online portal. You can also contact us through the details on your membership card.

Download and view a copy of your benefits from the Member Hub on the GeoBlue website. You can access the member login by visiting the For Members page and clicking the login button. If you need any assistance, contact customer service using the phone number provided on the For Members page or email customerservice@geo-blue.com. 

Once you have identified a GeoBlue plan that works best for your travel needs, there may be an eligibility requirement for a primary health plan to already be in place. A Primary Health Plan is a Group Health Benefit Plan, an individual health benefit plan or governmental health plan (e.g. Medicare). Note: Medicate and V.A. health plans do not constitute primary health insurance. The primary plan does not need to be a Blue Cross and/or Blue Shield medical plan in order to be eligible.

 

For more information on available plans, visit GeoBlueTravelInsurance.com.

No. The primary plan does not need to be a Blue Cross and/or Blue Shield medical plan in order to be eligible.

To file a claim online visit your member administration portal.

If your plan includes coverage within the U.S., you have access to the Blue Cross Blue Shield network in the U.S., Puerto Rico, and the U.S. Virgin Islands. You can find a doctor or hospital in the network through the Member Hub and through the GeoBlue app.  If you are not logged in, you may find a doctor or hospital by visiting the Blue National Doctor and Hospital Finder. Be sure to present your ID Card at the time of service in the U.S. to the participating provider.